BSS Disruption

Incident Report for Xendit

Resolved

Dear Customers,

We were informed of a disruption with our Partner for the period of 20 to 23 Aug.

We are working with them to reconcile transactions and understand their root cause. We are still waiting for the RCA report from the partner.

Best regards,
Xendit Customer Service.
Posted Aug 21, 2026 - 01:00 WIB