Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Aug 25, 2026 - 14:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000

Posted Aug 25, 2026 - 05:30 WIB

This incident affected: Indonesia - Payouts (Disbursement - BSI, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.